This Privacy Policy describes how personal data of users visiting the website of La Palazza nel Cielo (hereinafter, the “Website”) is collected, used, and protected, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.
1. Data Controller
The Data Controller is: La Palazza nel Cielo info@lapalazzanelcielo.com
2. Types of Data Collected
The following personal data may be collected through the Website:
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Identification and contact data (name, surname, email address, phone number)
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Information voluntarily provided by the user via the contact form
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Technical browsing data (IP address, browser type, operating system, usage data)
Providing personal data through the contact form is optional, but necessary in order to respond to user requests.
3. Purpose of Data Processing
Personal data is processed exclusively for the following purposes:
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Responding to inquiries submitted via the contact form
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Managing communications related to stays, availability, and services
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Complying with legal obligations or requests from authorities
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Improving the functionality and security of the Website
Personal data will not be used for marketing purposes without the user’s explicit consent.
4. Methods of Processing
Data processing is carried out using electronic and IT tools, in compliance with principles of fairness, lawfulness, and transparency, and by adopting appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of data.
5. Data Sharing and Disclosure
Personal data will not be publicly disclosed.
It may be shared with third parties only when necessary for technical management of the Website or to comply with legal obligations (e.g. hosting providers, technical consultants), acting as Data Processors.
6. Links to External Booking Services
The Website may contain links to external booking platforms used to check availability and manage villa reservations.
By clicking on such links, users will be redirected to third-party websites, which act as independent Data Controllers.
La Palazza nel Cielo is not responsible for the processing of personal data carried out by such third parties. Users are encouraged to review their respective privacy policies.
7. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, and in compliance with applicable legal requirements.
8. User Rights
Users have the right to:
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Access their personal data
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Request correction or deletion
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time (where applicable)
Requests may be submitted to the Data Controller using the contact details provided above.
9. Changes to This Policy
This Privacy Policy may be updated or modified.
Users are invited to review this page periodically to stay informed of any changes.